Account Deletion Request
Request deletion of your account and associated data
Important Notice
This action is permanent and cannot be undone. All your data will be deleted according to our data retention policy.
How to Request Account Deletion
Submit a Request
Fill out the form below with your registered email address and optionally provide a reason for deletion.
Verification
We will send a verification email to confirm your identity and ensure the security of your request.
Processing
Your account and associated data will be deleted within 30 days. You will receive a confirmation email once the process is complete.
What Data Will Be Deleted or Retained
Data That Will Be Deleted
- Your profile information (name, email, phone number)
- Account preferences and settings
- Usage history and activity logs
- User-generated content and uploads
Data That May Be Retained
Some data may be retained for legal, security, or business purposes:
- Records required by law (tax, financial reporting)
- Transaction history for accounting purposes
- Logs needed for security investigations or fraud prevention
Retention Period: Retained data will be kept for a maximum of 90 days after account deletion, unless required by law to keep it longer.
Submit Your Deletion Request
Need Help?
If you have any questions about the account deletion process or need assistance, please contact our support team:
Support Email: support@plusmongolia.com
Response Time: Within 24-48 hours