Privacy Policy

Last Updated: 5/21/2026

Introduction

Welcome to our Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our mobile applications (iOS and Android) and website, and tell you about your privacy rights and how the law protects you.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Account credentials and authentication data
  • Profile information and preferences
  • Device information (device type, operating system, unique device identifiers)

Usage Data

We automatically collect certain information when you use our app:

  • Log data (IP address, browser type, pages visited)
  • App usage analytics and performance data
  • Location data (with your permission)

How We Use Your Information

  • To provide and maintain our service
  • To personalize your experience
  • To communicate with you about updates, offers, and news
  • To improve our app and develop new features
  • To ensure the security and integrity of our service
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist us in operating our app
  • To comply with legal obligations or respond to legal requests
  • In connection with a merger, sale, or acquisition of our business

Mobile Platform Specific Information

📱iOS (Apple)

For iOS users, we comply with Apple's App Store Guidelines and utilize iOS privacy features including App Tracking Transparency (ATT). You can manage permissions through your device Settings > Privacy. We may collect data through Apple's frameworks including HealthKit, LocationServices, and Notifications (with your explicit permission).

🤖Android (Google)

For Android users, we comply with Google Play policies and Android's permission system. You can manage app permissions through Settings > Apps > Permissions. We request only necessary permissions and explain why each permission is needed. We may use Google Play Services for authentication, analytics, and other features.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption for data transmission and storage, secure authentication methods, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

  • Access: You can request access to your personal data
  • Correction: You can request correction of inaccurate data
  • Deletion: You can request deletion of your personal data
  • Opt-out: You can opt-out of marketing communications
  • Data Portability: You can request a copy of your data in a portable format

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our service is not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. For material changes, we will provide more prominent notice or obtain your consent as required by law.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@plusmongolia.com

Address: Mongolia, Ulaanbaatar, Khan-Uul district, 15 khoroo